11:30 AM Eastern — Customers of HubSpot’s CRM are currently unable to access their sales templates. We are working to resolve this issue, and templates should be available again shortly.
[ UPDATE 12:15 PM Eastern ] All sales templates are now available to users of the CRM.
Changes to templates made between 11:05 AM Eastern and 11:15 AM Eastern time may have been lost when we restored service. Customers who changed the content of their templates during this time should check to ensure that any edits still appear.