Aug 282014
 

6:05 PM Eastern – We are seeing errors on some of our API endpoints as a result of SSL Handshake failures. This may manifest to end users as errors in app.hubspot.com.

HubSpot Engineering is investigating this issue now.

[ 6:15 PM Eastern ] At this time, we are no longer seeing errors. This issue was a result of a problem with the hardware at a data center vendor, and has been corrected. We will be working with the vendor to determine more about the issue.

Aug 262014
 

4:10 PM Eastern – We are currently experiencing delays in email delivery. This is a result of a network interruption at an upstream service provider, and is causing delays for all email sends.

[ UPDATE 7:45 PM] At this time, we continue to wait for confirmation from our vendor that they have resolved this issue. We will continue to update this post as we learn more.

We are monitoring the status of our upstream provider, and will update this post with more information and an expected time to resolve this issue as soon as possible.

[ UPDATE 11:05 PM Eastern ] At this time, we continue to wait for word from our provider that this issue has been resolved. However, as email volume has generally declined, any delays should be resolved for the time being. Should this issue persist until tomorrow morning we will update this post.

[ UPDATE 8:30 AM Eastern ] At this time, our provider has restored full service, and we are no longer seeing delays in sending email.

Aug 222014
 

8:45 AM Eastern – At this time, we are seeing delays in the publication of COS Content Updates to live sites, for a subset of portals. HubSpot Engineering is working to resolve this issue, and all content changes that have been queued for publication will appear once the issue is resolved.

[ UPDATE 10:10 AM Eastern ] At this time, all changes that have been made to live COS Content are properly reflected, and there is no longer any lag between updates being made and those changes appearing.

Aug 142014
 

12:23 PM Eastern – At this time, we are experiencing issues rendering some COS-hosted public content. HubSpot Engineering is aware and is working to diagnose the issue now.

[ UPDATE 2:02 PM Eastern ] As of 12:26 PM Eastern, we are no longer seeing impact from this issue. We have identified the cause of these interruptions and have put steps in place to avoid them ongoing.

Aug 142014
 

Since approximately 5:00 AM US Eastern time, we have experienced a delay of up to 15 minutes between new and updated content being published, and the time that the content actually becomes live. This is a result of a delay in a back-end queueing system. HubSpot Engineering is aware, and is working to resolve this delay.

[ UPDATE 8:54 AM Eastern ] At this time, we are no longer seeing a delay in newly-published content becoming live.